Phone service in Douglas County was restored at 10:30 a.m., but Verizon officials are checking with another company to confirm it will stay up.
According to Jonathan Davies of Verizon Media Relations, the service went down when AT&T deployed new fiber optics. When they changed the connection, the network went down, taking Douglas, Alpine and Lyon counties phone systems with it.
Verizon cell phone sites in Dayton and Gardnerville were affected.
Gardnerville was isolated for a while this morning, with cell phone customers having trouble calling land lines. Long distance calls were also out.
Douglas County Emergency Management rerouted their traffic to keep 911 operating during the outage.
Davies said there was a brief restoration of service earlier in the morning.
Firefighters are responding to a line down on Jacks Valley Road near the north Genoa Lakes Golf Course.
The report of an arcing power line came in at 8:45 a.m. as a storm rolls into over the Sierra. NV Energy is en route to the incident.
The power line is down near the maintenance building.
Unrelated to the line down is a phone outage affecting much of Western Nevada and parts of California.
The outage is between Reno and Carson City and is affecting long distance calling, and connections between cell phones and land lines. This is also affecting some automatic teller machines and other services that require a phone.
